Frequently Asked Questions

Do you write software for all types of businesses?
Yes, we have been very fortunate, in that we have a widely diverse group of clients. We have provided software solutions for manufacturers, retailers, auto dealerships, food industries, oil refineries, colleges and institutions, and governmental agencies.

How long does it take to complete a program?
That, of course depends on the size of the project. To answer your question, I will tell you that we have projects that are on going after a year of development, and we have those that take only a month or two, to complete. Most fall into this category.

How can you complete a program via the Internet?
In most cases, sending someone to a site is costly and in the final analysis, all he or she accomplishes is a "face to face" with the client. We cannot complete projects at a site with activity that goes on. What we can do on site is pick up data or specifications from the prospective client. We then can complete an intelligent proposal and mail it out for approval. The Internet (or remote communications) allows us to receive client files, data, or specifications and in turn, deliver them to the client in the same manner. This saves our clients not less than $1,000.00 per day (our daily on site charge).

What do you mean by "remote"?
Most of our clients have, or obtain a remote host software program such as Laplink or PCAnywhere. We are then able to dial into their system (usually after business hours) and make changes, additions, and repairs to damaged files, and check backup routines. We can also train personnel using the remote software so that both the user and trainer are seeing the same screens.

Who owns the program, once completed?
You do! We do not claim any copyright on programs we write for our clients' exclusive use. Additionally, we do not encode the programs, thereby allowing on-site MIS people the opportunity of making minor changes without incurring additional out-sourced programming costs.

What types of programs have you written?
We have written applications for manufacturing companies, travel agency, medical practices, etc.
If you click on "Project Overviews", you can get an idea as to the depth of service included in these applications.

What programming language do you use?
We develop in many different development languages. We do, however have our own preference. When the client leaves that up to us, we select Alpha Software Corporation of Burlington, MA. We have been developing in Alpha Software since the late 1980's and have never been disappointed in the tools it provides us. It is our opinion that Alpha Five (the latest version) is the most powerful programming tool available without having to go to the expense of having "raw" code written.

Do you provide user manuals?
Most of the time, manuals are not required. Since we write every application to be Windows compliant, anyone who is familiar with the Windows operating system and it's available shortcuts, can readily operate any of our applications. However, in those cases where a client requires, and is willing to pay for a user manual, we will provide it both on CD (along with the program), and in booklet form.